Terms and Conditions
Welcome to Shixi Box (“we,” “our,” “us”). These Terms and Conditions govern your use of our website www.shixibox.com and any purchases made through our online store. By accessing or using our website, you agree to these Terms. Please read them carefully.
1. General Information
Shixi Box is operated by Shixi Box LTD, registered in England and Wales.
Registered Address: 71–75 Shelton Street, London, WC2H 9JQ
Email: contact@shixibox.com
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the site. We reserve the right to deny access to anyone for misuse or violation of these Terms.
3. Products and Orders
All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or update any item without prior notice.
Prices are displayed in the relevant currency and include applicable taxes unless stated otherwise.
When placing an order, you agree to provide accurate and complete information. Once your order is confirmed, you will receive an email notification. We reserve the right to cancel any order for reasons including payment issues, stock unavailability, or suspected fraudulent activity.
4. Payments
We accept major payment methods as listed at checkout. All transactions are securely processed through trusted payment gateways.
By submitting payment, you confirm that you are authorized to use the chosen payment method.
5. Shipping and Delivery
We aim to process and ship all orders promptly. Delivery times may vary depending on your location and external factors such as customs or carrier delays.
Shixi Box is not responsible for delays beyond our control but will assist in resolving any shipping issues whenever possible.
6. Returns and Refunds
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order, provided the product is unused, undamaged, and in its original packaging.
Refunds are processed once the returned item is received and inspected. Shipping costs are non-refundable unless the item is defective or incorrect.
For return inquiries, contact us at contact@shixibox.com.
7. Warranty
Some products may include a limited warranty as described in the product details. Warranties cover manufacturing defects only and do not apply to damage caused by misuse, accidents, or improper handling.
8. Intellectual Property
All content on www.shixibox.com, including text, images, graphics, and trademarks, is the property of Shixi Box LTD and protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.
9. Limitation of Liability
Shixi Box LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, even if advised of such possibilities.
Your use of our products is at your own risk, and we make no medical or therapeutic claims beyond general wellness purposes.
10. Privacy Policy
Your privacy is important to us. Personal data collected through our website is handled in accordance with our Privacy Policy, available on our site.
11. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated “Last Updated” date.
12. Governing Law
These Terms and Conditions are governed by and interpreted under the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
For any questions about these Terms and Conditions, please contact us at:
📧 contact@shixibox.com